CALL/TEXT 858-227-6322 FOR BOOKINGS!
CALL/TEXT 858-227-6322 FOR BOOKINGS!
(Effective: August 9, 2025)
We handle standard, deep, and move-in/move-out cleanings, plus extras like inside the fridge, oven, and select window cleaning. Everything’s done exactly as confirmed in your booking — no surprises, no guesswork.
Yes. We’re a registered California business and carry the coverage needed to protect both you and us. Insurance applies to covered incidents during our work — not to pre-existing damage, hazardous conditions, or product misuse.
Absolutely. Every cleaner goes through vetting before they step into your home. We can’t promise they’ll never trip over a dog toy, but we do everything we can to make sure they’re trustworthy and professional.
We offer online remote estimates only based on the details you give us — such as square footage, number of rooms, and condition of the space. If those details change — like extra rooms, hidden clutter, or “surprise” messes — we may need to adjust the price, cancel, or void the warranty. We just ask for honesty upfront so we can send the right team and tools.
Venmo, PayPal, Stripe, Zelle, check, or cash — your choice. Payment terms are set before your appointment so everything runs smoothly.
Depends on the job size and if it’s your first time with us. Bigger or first-time bookings may require a deposit. Either way, payment plans are clear before we arrive.
We focus on re-cleans rather than refunds. If something’s not right, let us know within 72 hours and we’ll make it right if it qualifies under our warranty.
You have 3 days to let us know if something wasn’t cleaned to standard. We’ll return and fix the issue in those areas only. The warranty is void if:
It’s void if we arrive and find:
Report any damage within 24 hours, with photos. Our liability is capped at the lowest of repair cost, replacement cost, or what you paid for the cleaning. We don’t cover sentimental or irreplaceable items, antiques, or fragile décor.
Yes — unless you ask us to use yours. If we use your products, you assume full responsibility for their performance and safety.
Sure, if they’re available. If not, we’ll send another vetted team member. Declining that replacement may result in cancellation without liability on our end.
Nope. Just give us clear access instructions. We’re not responsible for lockouts, alarms, or security issues caused by third-party access methods.
We proudly serve North County, East County, South Bay, and Central San Diego & Temecula.
No — we don’t:
Yes, by request. We’re careful with our products, but we’re not responsible for allergic reactions if sensitivities aren’t disclosed ahead of time.
Yes — with at least 24 hours’ notice. Less than that may result in a fee.
We love pets, but they must be secured. We’re not responsible for escapes, injuries, or behavior during service.
If it’s unsafe for our team to travel or work, we’ll reschedule. We’re not liable for delays caused by events beyond our control.
Yes — weekly, bi-weekly, or monthly clients get reduced rates, provided there’s no unpaid balance.
Fraudulent claims aren’t just unfair — they’re illegal. Any suspicious claim may be denied and reported under:
We cooperate fully with insurers and legal authorities. If fraud, misrepresentation, or omission is involved, our liability ends there.